Tampering & Theft
When developing a Strategic Brand Equity Protection Plan, all the vulnerabilities
of the supply chain need to be identified and a risk assessment applied to
determine the extent of the measures that need to be deployed to monitor and
stop the problem. This is the case with tampering & theft, which we do not
see as separate issues. If people can gain access to your product to tamper
with it then they can certainly steal it. So the same objectives of deterrence
and detection apply. The key is to convince your adversaries that your processes
and systems are ironclad. Therefore, limiting physical access to the product
and knowing where your product is at all times is essential for detection and
prevention.
Tampering, while important to all products, has a different impact depending
upon whether the product is a consumable or can potential inflect bodily harm
if tampered with by outside parties. Tampering can take many forms beyond the
Tylenol episode we all remember, which changed the way products were packaged
and sold. It can also mean dilution, substitution of components or the tampering
of the actual shipment to include other unauthorized goods. The issue that
has been recently raised is the tampering of the food supply by terrorists.
At the heart of this issue is that consumers place the responsibility on
the brand owner to guarantee delivery of the genuine product every time in
its unaltered form.
S.G. Hart & Associates offers a wide range of services for companies who
need to stop and prevent supply chain tampering & theft of their branded
products. The services we offer are customized for each client because the
threats, the supply chain and the level of sophistication are different in
each case. Listed below are just some of the broad services we offer our clients.
If you are unsure of what we can do for you, give us a call so we can discuss
your unique circumstances.
- Risk and Threat Assessment
- Internal Controls Review
- Compliance Audits
- Strategy Development
- Technology Reviews and Selection
- Training
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